Frequently Asked Questions
Everything you need to know about our farm-fresh delivery.
How do you ensure the fruit stays fresh during shipping?
We use specialized climate-controlled packaging and expedited shipping methods to ensure your fruit arrives at the peak of ripeness and flavor.
Can I schedule a specific delivery date for a gift?
Yes, during the checkout process you can select a preferred delivery date to ensure your gift arrives exactly when you want it to.
What is your 'Fruitful Guarantee' policy?
If you or your recipients are not completely delighted with our fruit, we will either replace the item or provide a full refund.
Do you offer organic fruit options?
Absolutely. We have a dedicated selection of certified organic fruit baskets and monthly clubs that meet strict USDA organic standards.
How should I store my fruit once it arrives?
Each shipment includes a ripener's guide. Generally, pears and stone fruits should ripen at room temperature, while apples and citrus stay best in the refrigerator.
Can I include a personalized message with my order?
Yes, you can add a custom gift message of up to 250 characters for free during the checkout process.