Returns & Exchanges

At The Fruit Company®, we stand behind the quality of our orchard-fresh gifts with a 100% satisfaction guarantee. If your order does not arrive in perfect condition, please contact our customer care team within 15 days of receipt for a replacement or refund.

Return Process

• 1.
  Contact Customer Care

  Reach out to our team via phone or email with your order number and a brief description of the issue regarding your fruit or gourmet gift.

• 2.
  Provide Documentation

  To help us maintain our high quality standards, please provide photos of the damaged product and the shipping box as they arrived.

• 3.
  Resolution Selection

  Choose between a complimentary replacement of the same item, an alternative gift of equal value, or a full refund to your original payment method.

• 4.
  Processing

  Once approved, we will ship your replacement immediately or process your refund within 3-5 business days; there is no need to mail perishable items back to us.